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Frequently asked questions
You can contact us by filling out the contact form on this page. Our team will get back to you as soon as possible.
Once your order is scheduled, you will receive a delivery confirmation with your delivery details. For updates, please contact our support team.
Yes. Requests for a specific delivery time are considered a paid service and require an additional delivery fee.
Yes. You may request a delivery date change up to 24 hours before your scheduled delivery.
Yes. We deliver inside your home, place items in the room of your choice, and assemble them on-site if required.
More Support
If you cannot find your answer on our FAQ page, we invite you to our Customer Service Page to complete the relevant forms so we can quickly direct your question to the appropriate department.
Kindly note that we are experiencing a high volume of inquiries, and we will reply as soon as possible.
   ÂSmarter Furniture, Designed for Modern Living
At ZNOOX, we believe premium furniture should be thoughtfully designed, responsibly priced, and genuinely accessible.
That’s why we operate without traditional showrooms—eliminating unnecessary overhead and allowing us to invest where it matters most: materials, craftsmanship, and long-term quality.
Our Trade-In Program is part of our commitment to a more sustainable and practical way of living. Instead of discarding old furniture, our customers can trade it in and move forward with purpose—saving time, reducing waste, and making room for something better.
ZNOOX is built for modern homes in Canada: refined design, honest pricing, and furniture that fits real life.