Who we are

Znoox Inc., doing business as Znoox, along with its affiliates and subsidiaries (“Znoox,” “Company,” “we,” “us,” or “our”), understands that you care about how your information is collected, used, and shared. We respect your privacy and are committed to protecting it by complying with this policy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we handle it.

By accessing or using www.lemonchiffon-okapi-125660.hostingersite.com (our “Website”), you acknowledge that you understand, accept, and consent to the practices described in this policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes means you accept and consent to those changes. Please check this Privacy Policy periodically for updates.

Unless stated otherwise, this policy applies to all information we have about you and your Znoox account. We stand behind the promises we make and will never materially change our policies to make them less protective of customer information collected in the past without your consent. If you have any questions about this policy or our practices, please contact our Privacy Officer (details provided at the end of this document).

Our Website may contain links to third-party sites, plug-ins, services, social networks, or applications. Clicking on those links may allow third parties to collect or share data about you. These third-party websites have their own privacy policies, and we do not control or accept responsibility for them. We encourage you to read the privacy policy of every website you visit.

WHAT PERSONAL INFORMATION DOES ZNOOX COLLECT?

The information we collect helps us personalize and continuously improve your Znoox experience. We collect and use several types of information, including:

1. Personal Information

Information that directly or indirectly identifies you, such as:

  • Name
  • Mailing address
  • Email address
  • Telephone number
  • IP address
  • Account details
  • Billing information
  • Any identifier you provide that allows contact with you

2. Non-Personal Information

This does not identify you individually. It includes:

  • Demographic data
  • Aggregated or statistical information
    (Aggregated data may be derived from personal information but does not identify individuals.)

3. Technical Information

Includes:

  • Login information
  • Browser type and version
  • Time zone
  • Operating system
  • Device details
  • Browsing behavior
  • Purchase history
  • Cookies and tracking IDs

4. Website Interaction Details

Such as:

  • URLs visited
  • Page response times
  • Clicks, scrolls, mouse behaviour
  • Download errors
  • Visit duration

5. Social Media Login Data

If you sign in using Google, Meta, or other platforms, we may receive:

  • Name
  • Email
  • Public profile info
  • Friends list (if allowed)
  • Profile photo

6. Information From Other Sources

Including:

  • Updated delivery addresses
  • Credit bureau data
  • Third-party data partners

HOW DOES ZNOOX COLLECT INFORMATION?

We collect information in several ways:

A. Information You Provide

You provide data when you:

  • Search for products
  • Make purchases
  • Create or modify your account
  • Communicate with us
  • Submit forms, surveys, and contest entries
  • Build wish lists
  • Write reviews

You may choose not to provide some information, but this may limit your ability to use certain features.

B. Cookies and Automatic Data Collection

We use cookies, web beacons, local storage, and similar technologies to improve your browsing experience.

Cookies We Use

  • Browser cookies
  • Flash cookies
  • Web beacons (pixel tags, clear GIFs)

These technologies help:

  • Recognize your device
  • Save cart items
  • Personalize advertising
  • Improve site performance

C. Third-Party Tracking

Some content on the Website is delivered by third parties who may collect data about your browsing activity across websites.

This may include:

  • Ad networks
  • Analytics providers
  • Social media platforms
  • Measurement partners

We may share certain information with these parties, depending on legal requirements and user consent.

Third-party services used include (but are not limited to):

  • Google Analytics
  • Google Signals
  • Google Ads
  • Google Optimize
  • SEMrush
  • Ahrefs
  • Hotjar
  • Quantcast
  • Candid / getCandid
  • Zendesk Chat
  • Attentive
  • Microsoft Advertising
  • Pinterest, Twitter, LinkedIn Pixels

Each third-party platform has its own Privacy Policy.

HOW DOES ZNOOX USE YOUR INFORMATION?

We use information to:

  • Operate the Website
  • Create and manage accounts
  • Deliver products and services
  • Provide customer support
  • Personalize shopping experiences
  • Offer promotions
  • Improve operations, marketing, and user experience
  • Send account notifications
  • Detect fraud and security threats
  • Process transactions
  • Display relevant advertising
  • Comply with legal requirements

We may also anonymize personal data to use for any business purpose.

DOES ZNOOX SHARE PERSONAL INFORMATION?

We do not sell customer data.
We may share information with:

  • Subsidiaries and affiliates
  • Service providers (shipping, payment processors, IT providers, analytics services)
  • Advertisers with your consent
  • Business transfer partners (e.g., merger or sale)
  • Legal authorities (where required)
  • Other parties with your consent

All third-party partners are contractually obligated to protect your information.

INTERNATIONAL TRANSFERS

Your information may be transferred to or stored outside Canada.
By using our Website, you consent to this.

SECURITY OF YOUR INFORMATION

We use:

  • SSL encryption
  • Secure servers
  • Restricted access

However, no internet transmission is 100% secure.

You are responsible for:

  • Keeping your password confidential
  • Logging out after using shared devices

YOUR RIGHTS AND ACCESS TO INFORMATION

You may:

  • Access your personal information
  • Correct inaccurate information
  • Withdraw consent (with limitations)
  • Update account information

We may require identity verification before fulfilling requests.

RETENTION OF DATA

We retain personal data only as long as necessary unless laws require longer retention.

CHILDREN’S PRIVACY

The Website is not intended for users under 13.
We do not knowingly collect data from children.

CONDITIONS OF USE

Your use of Znoox Services is governed by this Privacy Policy and our Terms of Use.

CONTACT INFORMATION – PRIVACY OFFICER

ZNOOX Privacy Officer
Email: support@lemonchiffon-okapi-125660.hostingersite.com